Managing Your Team

3 min readUpdated 2026-02-21

Add, remove, and manage team member roles and access

Overview

The Team Members page in Settings lets you manage who has access to your facility. You can invite new members, change roles, and deactivate accounts.

Inviting members

Tap Invite Member, enter their name, email, and role. They receive an email with a link to create their account and join your facility.

Changing roles

Open a team member's profile and change their role. Admin gives them access to settings and reports. Operator limits them to receiving and delivering packages.

Deactivating members

Deactivating a member blocks their login but keeps their history in the system. This is better than deleting because you preserve the record of who received and delivered packages.

Tips

  • Deactivate instead of delete — it preserves the audit trail
  • Only Admins can invite new members or change roles
  • Each person needs a unique email address

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