Barcode Scanning Tips

Overview

PackageTrack Pro uses your phone camera to scan 1D barcodes and QR codes on packages. Here are some tips for reliable scanning.

Positioning

Hold your phone 6 to 8 inches from the barcode. Make sure the entire barcode is visible in the camera frame. Keep your hand steady for a moment while it focuses.

Lighting

Barcodes scan best in well-lit areas. Avoid direct glare on shiny labels — tilt the package slightly if you see a reflection. In dim areas, your phone flashlight can help.

Damaged barcodes

If a barcode is torn, smudged, or partially covered, try scanning a different barcode on the same package. Most packages have multiple barcodes. If none work, tap "Enter Manually" to type the tracking number.

No barcode at all

Some items — inter-office mail, hand-delivered packages, or items without shipping labels — have no barcode. That is fine. Carrier and tracking number are optional. You can receive a package by entering just the recipient and tapping Receive. In Scan & Receive mode, you can use a manual text input to type any identifier.

Tips

• Most packages have 2-3 barcodes — try scanning a different one if the first does not work
• QR codes and standard 1D barcodes are both supported
• The "Enter Manually" option is always available as a fallback
• Carrier and tracking number are optional — you can receive packages without them