Finding a Package
Search by tracking number, recipient name, or use AI-powered natural language search
Overview
PackageTrack Pro makes it easy to find any package. Use the search bar on the Packages page, or scan a barcode to jump directly to a package.
Fuzzy search
The default search mode uses fuzzy matching — type a tracking number, recipient name, or sender and results appear instantly as you type. Even partial matches and typos work.
AI search
Tap the sparkle (✨) button to enable AI search. Type a natural language query like "FedEx packages for John last week" and press Enter. The AI interprets your query and filters by status, carrier, date range, recipient, and more — all at once. AI search requires an internet connection.
Status filters
Use the status tabs to filter by Received, Sorted, Out for Delivery, Delivered, Held, Returned, or All.
Tips
- Scanning a barcode from the Packages page jumps you directly to that package
- Fuzzy search means you do not need to type the exact tracking number — close matches work
- AI search understands natural language — try "delivered packages this week" or "UPS packages for Sarah"
- AI search is offline-aware — the sparkle button disables when you lose connection
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Still need help? Contact support